Pronto Movers

Moving can be overwhelming, but Pronto Movers made the entire process incredibly smooth and stress-free. Their crew was punctual, polite, and extremely organized. They handled my fragile items with special attention and never rushed the process, ensuring everything arrived safely and on schedule. The pricing was transparent with no hidden fees, which I greatly appreciated. Thanks to their hard work and dedication, I was able to settle into my new home quickly. I wouldn’t hesitate to use Pronto Movers again or recommend them to friends and family.

Move size: 4 Bedroom Home Service cost: $850

Would be best description if anyone hire this company. Beware.

On about early February I spoke with three different movers one which was On Friday, February 10, 2023 Pronto Movers / pronto moving I spoke with Mr. Farhat who appeared to be reasonable. He said many things and sold empty promises to move my items without damages. I decided to hire Mr. Farhat because said I can have this arranged for $2200+ tax. I did not negotiate with him, I recognized the movers hard work.

On February 16, 2023 price was agreed in writing for moving to first storage then March 23, 2023 to second move to home. The morning when he arrived at my door his price went up by $100 verbally. Fist tell-tell sign about Mr. Farhat.

I dont know, is it lack of experience or responsibilities or he doesnt have knowledge of moving appliances, furniture. I had specifically told him I have high-end (brand new appliances), make sure nothing is damaged. He basically stuff everything in the truck putting things on top other things. Some fragile and valuable porcelains was put on the side, I told him take this at the end do not put anything on these boxes. He could NOT follow on simple importance of my things did communicate with his men. I had to tell each one them myself. Pieces of furniture with scratched. So if you are type of a person like me, who value his belongings I suggest you DO NOT consider hiring ProntoMovers/ProntoMoving.

Unloading his truck of course at the end he damaged my appliances and (Mr. Ferhat) was open to said he will do something about it I said thank you just have it fixed. The damages were caused by himself, he stacked a big heavy BBQ machine on top of my appliances which got dented. He did not get back when my stuff was in storage for 30 days.

On March 23, 2023 second location moving day, When it is delivered at my home we talked about the damages, he made some offers, I could not agree but days are passing, he started to go on offensive and disagree on things. I repeatedly asked him to fix it. I dont want money or compensation or anything else. YOU DAMAGED IT, JUST FIX IT. They are careless and took no responsibility and are giving me the run around, the company is making it difficult. I care about my things specially valuables and my brand new belongings.

Beware

-he charge customer for his insurance deductible

-he is not clear about (who is responsible) damages under $200

-he will scratches, scuff, drag furnitures cause small repair cost

-his Price and Quote will changes base the customers lifestyle, so his written quote is fake/false

-he does not care how long will he take, he will give you the runaround

Move size: 2 Bedroom Home Service cost: $2200

I recently hired Pronto Movers for my home relocation and was thoroughly impressed by their professionalism and efficiency. From the initial quote to the last box unloaded, their team communicated clearly and handled all items with great care. The movers arrived on time, worked diligently, and made sure every piece of furniture was securely wrapped and placed exactly where I wanted. Their friendly attitude made a stressful day much easier. I highly recommend Pronto Movers for anyone looking for reliable and trustworthy movers who truly care about customer satisfaction.

Move size: 3 Bedroom Home Service cost: $800